Careers

Technical Writer – Software Documentation

Technical Writer – Software Documentation

Alastri creates mine planning software solutions for the global mining industry, with a focus on open pit metals mines. All major iron ore miners in Australia use our software, as well as large miners in a variety of commodities in Canada, Chile, PNG, Ghana, Tanzania, South Africa, and New Caledonia. Our software has spread rapidly through word-of-mouth, a result of the enthusiasm that customers have for our products.

 

We’re a bunch of engineers who don’t know how to write – which is why we need you! But here’s a bunch of bullet points about the role we need you for:


Highlights

  • Create and manage documentation for our desktop mining engineering software solutions.
  • Position available immediately.
  • Modern CBD offices with complimentary gym and shower facilities.


Responsibilities

  • Design, develop, and maintain technical software documentation for our products.
  • Create training materials, possibly conduct training sessions.
  • Write release notes and ensure our updates are effectively communicated to clients.
  • Assist with first line support of clients (if they haven’t read your documentation).
  • Write technical blogs for social media.
  • Assist with drafting of white papers.
  • Assist with documenting and writing test cases for software testers.
  • Basically assist us wherever writing is required.


Required

  • Minimum 3-5 years of experience in a technical writing / documentation role. Candidates with more experience are encouraged to apply.
  • University degree in English, Journalism, Computer Science, Engineering, or a similar field.
  • Fast learner and Tech savvy (able to understand software easily).
  • Extremely detailed oriented.
  • Impeccable English and grammar.
  • Must be proactive in documenting our solutions and be able to extract information from our engineers.
  • Absolutely must be able to work with minimal supervision.
  • Exposure to specialized documentation software (Word / Google Docs does not count).
  • A great attitude and a good team player.
  • Must be a permanent resident or Australian citizen.


Preferred

  • Previous experience documenting in a mining or software environment.
  • Proficient in the use of Photoshop and/or Illustrator for creation of technical drawings.
  • Experience creating video tutorials.


Please apply by sending your resume and a writing sample to [Please enable JavaScript]. All inquiries through other channels will be ignored.

Candidates that are selected for interview will be given a technical writing test. You will be required to write some technical documentation on a computer in a short timed session. Please only apply if you are willing and able to do this.

Eligibility: You must be a permanent resident or citizen of Australia to apply for this role, and you must be based in Perth.

We do not use recruiters, and never accept applications from recruiters.

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